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Preventative Maintenance
Regular visits from an ATS
technician can help head off
emergency calls before they happen.
Computer performance, network speed,
and sensor calibration are just a
few of the items that can benefit
from regular service attention.
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System Commissioning
Over time, performance of critical field
devices can degrade. ATS can individually
activate and verify critical system
components, and document their performance.
"Hands-on" inspection of these devices in
action is the only way to ensure the most
efficient and comfortable environment.
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Database Protection
The stored electronic information
(programming, set points, etc.) in your
system represents a large part of your
investment. ATS will backup your entire
database on a regular basis to ensure that
it is always complete and up-to-date. We
will maintain a site copy at your facility
as well as keeping a protected copy in our
office.
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Technology Upgrades
Alerton periodically releases software and
chip updates that provide added features or
speed to your system. ATS will provide these
upgrades as they become available, always
keeping your system current.
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Systems Training
Training can come in two main formats:
Factory training at the Alerton
Headquarters, and on-site training at your
schedule. ATS can sponsor your employees at
the Alerton factory for 1-2 week classes or
alternatively, set up smaller blocks of
training at your site, on your schedule.
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Support Services
Extra hours of support as you need it;
whether it is immediate online support from
our office, or an on-site visit from a
service technician. Prepaying for these
hours allows you to budget for emergency
calls or special projects, and spread the
payments on your terms.
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Parts Coverage
Never pay for another failed device. ATS can
warranty any and all parts associated with
your control system, including computers and
other manufacturer's equipment. This will
allow you to budget for equipment failures,
and not be caught off guard.
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